Sentiment Analysis

Viralheat’s sentiment analysis tool allows you to understand the sentiment of online mentions for your business, brands, and products. See how people are feeling about your campaigns through all of your networks. Find your brand advocates quickly and respond to negative feedback as it happens.

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Sentiment Monitoring

See sentiment of all mentions within your Smart Stream and respond to your audience quickly. Address your consumers that voice concerns and praise those who love your brand or product. Learn more »


Sentiment Trends

View trends in sentiment to get a stronger understanding of your audience. See the effects of your social campaigns and activities over time. View the percentage of positive, negative, and neutral sentiment across all of your social profiles. Learn more »


Sentiment API

Viralheat's patented Sentiment API uses natural language processing to extract the true meaning of a mention rather than focusing on keywords giving you an accurate understanding of sentiment as the API gets smarter every time you use it. Now you can implement our API into your product as well. Learn more »