Seamlessly publish and engage from your corporate accounts across multiple platforms with a single click. Reply to or engage with any mention from the account of your choice. Viralheat supports cross-channel publishing to Facebook, Twitter, LinkedIn, Google+, and Tumblr with an advanced publishing suite that includes: scheduling, rich-media integration, link-shortening, audience targeting, message templates, and more.
Keep your brand reputation high by monitoring what is being said about your brand, company, and products in real-time and across multiple social platforms. Keep track of competitive and market insights by monitoring the social web for mentions about competitors and key search terms. Set real-time alerts so you know when activity occurs, so you can respond at the right time.
Get powerful and detailed insights into your social media marketing performance with KPI metrics like engagement growth, share of voice, sentiment analysis, influencer identification, and more. View comprehensive analytics for Twitter, Facebook, Pinterest, Instagram, YouTube, and URLs so you can understand the marketing performance for each platform.
Define separate, secure organizations and invite the appropriate team members to collaborate. Create as many roles and permissions as you need based on specific job titles, teams, or responsibilities and assign individual tasks to members within your organization. Task management allows members of your team to start, edit, or make comments on a specific item to ensure it is handled appropriately.
Get granular reporting on account and topic profile search activity for customizable time frames delivered directly to your inbox. Presentation-grade reports are ready to be used in meetings or dropped into an email. Set automated delivery reports to ensure you get the summary of their social media performance on time.
Freely go back in time to get access to past social media data. All Twitter historical data is archived for convenient access if you want to analyze your past data to compare campaigns month-over-month or year-over-year.